Returns & Exchanges
We want you and your pet to be 100% satisfied with your SPARK PAWS gear. If the fit isn't perfect or you've changed your mind, we offer a hassle-free 30-day return and exchange policy for all unworn items in original packaging.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
- 2.Choose Your Option
Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.
- 3.Pack and Ship
Print your prepaid shipping label and securely package the items, ensuring all original tags are attached and the product is free of pet hair.
- 4.Quality Check & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange items within 3-5 business days.